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Kindly check the FAQs below if you are not very familiar with the functioning of
this website. If your query is of urgent nature and is different from the set of
questions then do write to us at sales@ambikacomputer.in or call us on 9821445512/13
between 9 am & 9 pm on all days including Sunday to get our immediate help.
Registration
How do I register?
Are there any charges for registration?
Do I have to necessarily register to shop on Ambika Computer?
Can I have multiple registrations?
Account Related
What is My Account?
How do I reset my password?
What is delivery confirmation PIN, where I can find it & can I edit it?
What are credit notes & where can I see my credit notes?
What is My Shopping List?
Payment
What are the modes of payment?
Are there any other charges or taxes in addition to the price shown? Is VAT added
to the invoice?
Is it safe to use my credit/ debit card on Ambika Computer?
What is the meaning of cash on delivery?
If I pay by credit card how do I get the amount back for items not delivered?
Where do I enter the coupon code?
What is Ambika Computer Wallet?
Delivery Related
When will I receive my order?
How are the fruits and vegetables packaged?
How are the fruits and vegetables weighed?
How will the delivery be done?
How do I change the delivery info (address to which I want products delivered)?
How much are the delivery charges?
Do you deliver in my area?
Will someone inform me if my order delivery gets delayed?
What is the minimum order for delivery?
Do you do same day delivery?
What is Same Day Delivery?
Is Same Day Delivery applicable to only a few products or all products?
Order Related
What are delivery slots?
What is a cut-off time and what are the corresponding cut-off timing for each slot?
Can I add products after the cut off time for a slot?
How can I check availability of next slot before placing order?
Can I change my order delivery slot after placing the order?
How do I add or remove products after placing my order?
How long will my chosen slot be blocked for me?
Is it possible to order an item which is out of stock?
How do I check the current status of my order?
How do I check which items were not available from my order? Will someone inform
me about the items unavailable in my order before delivery?
When and how can I cancel an order?
Customer Related
How do I contact customer service?
What are your timings to contact customer service?
How can I give feedback on the quality of customer service?
How do I raise a claim with customer service for any of the Guarantees - Delivery
Guarantee, Quality Guarantee?
Others
Do you have offline stores?
Where can I find currently running offers/ promotions?
What do I do if an item is defective (broken, leaking, and expired)?
How will I get my money back in case of a cancellation or return? What are the modes
of refund?
I am a corporate/ business. Can I place orders with Ambika Computer?
I’d like to suggest some products. Who do I contact?
How & where I can give my feedback?
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